Wildflower Center for Emotional Health
Creating a digital sanctuary for mental health and emotional well-being
Project Overview
Wildflower Center for Emotional Health needed a website that would reflect their compassionate approach to mental health care while providing clear pathways for both potential clients and referring professionals.
Client
Wildflower Center for Emotional Health
Industry
Healthcare & Wellness
Services
Web Design, Development, Patient Portal Integration
The Challenge
Wildflower Center needed a website that would feel warm and welcoming to individuals seeking mental health support, while maintaining a professional appearance to instill confidence. The site needed to serve multiple audiences: potential clients, existing patients, and referring professionals. It also needed to effectively showcase their multiple locations and therapy options.
Our Approach
We designed a calm, inviting website with warm colors inspired by their brand identity. The site architecture creates clear pathways for different user groups with intuitive navigation and thoughtfully structured content. We implemented an integrated appointment scheduling system and patient portal to streamline the client experience.
Key Features
Multi-Audience Design
We created dedicated pathways for clients, professionals, and resources to ensure each visitor can quickly find relevant information.
- Intuitive navigation for different user types
- Clear calls-to-action for appointment scheduling
Appointment Booking System
We implemented a streamlined booking process that integrates with their practice management software.
- User-friendly scheduling interface
- Location and therapist filtering
Secure Patient Portal
We integrated a HIPAA-compliant patient portal for secure communication and document sharing.
- End-to-end encryption for patient data
- Secure messaging and file sharing
Therapist Directory
We designed a comprehensive therapist directory to help clients find the right match for their needs.
- Detailed therapist profiles with specialties
- Filtering by location, specialty, and insurance
Results
Increased Appointment Requests
The redesigned website led to a 45% increase in appointment requests from new clients.
Improved Patient Engagement
Patient portal usage increased by 60%, with more clients utilizing online resources and secure messaging.
Enhanced Professional Referrals
Professional referrals increased by 35% following the launch of the dedicated professionals section.
Reduced Administrative Burden
Administrative staff reported saving approximately 10 hours per week on scheduling and patient communication.
"Agency EP created a website that perfectly captures the essence of Wildflower's mission to provide compassionate, evidence-based mental health care. Their team took the time to understand our unique approach and created a digital space that feels both welcoming to clients and professional for referring providers. The integrated appointment system and patient portal have transformed our administrative workflow and significantly improved the client experience."
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